Placeholder Shipping policy
The Big Show Fireworks in partnership with Slough and Reading Firework Factories!

Shipping policy

Welcome to The Big Show Fireworks! We're excited to be able to provide you with some of the best fireworks available in the UK, and we want to make sure you're aware of some important information regarding ordering and delivery.

Area Order Value
Rate Estimated
Delivery £100 £19.99 3-7 Days
Delivery Above £300
Free
3-7 Days
Shop Collection £0 Free 24 Hours

 

Last order for Diwali 2024 - 23rd October

Last order for Bonfire Night Bonfire 2024 - 25th October 

Minimum Order Value

Please note that there is a minimum order value of £100 if delivery is required, plus the appropriate delivery charge. There is no minimum order for shop collection orders.

Delivery Rates

We are pleased to inform you that Big Show Fireworks now offers delivery services. Whether you're hosting a small gathering or a large event, our premium fireworks are guaranteed to make your celebration unforgettable.

If you prefer to pick up your fireworks, we also offer a free shop collection service that can be completed within 24 hours. Please note that this service does not require a minimum order.

Thank you for considering Big Show Fireworks for your fireworks needs. We look forward to serving you soon.

UK Standard Deliveries

Orders are delivered by our highly skilled ADR drivers or by our specialist courier. We aim to deliver your fireworks within 3-7 working days. If you have a specific delivery requirement or query, please contact us by phone at 07979 966941 or email Hello@bigshowfireworks.co.uk We will send an email or text when your order has been dispatched.

Age-Restricted Goods

Please note that fireworks are age-restricted goods and can only be purchased and delivered to a person(s) who are aged 18 and over.

Delivery Requirements

You MUST ensure there is someone available to take receipt of your order. The person signing for the delivery MUST be at least 18 years old, and identification WILL be required. You may wish to use a business address / your place of work to ensure you are available to accept delivery. If your delivery fails due to no one being at the delivery address or delivery is refused because the person signing for the goods is not 18 years or over, this will incur an extra cost to you of approximately £30 for a rescheduled delivery.

Firework Collection

If you prefer, you can place your order online and collect from:

  • Slough Shop is located at 129 Bath Road, SL1 3UW
  • Reading Shop - Unfortunately we can not currently accept Click at collect, In store purchase only, please visit us instore and purchase in person.

Firework Returns and Damages

If the goods are damaged, you must tell us within a reasonable timeframe and we will then arrange for our specialist courier to safely collect the faulty fireworks. Please note, goods must be in the original packaging, including the transport packaging, and a refund will be issued on inspection of the goods at our premises.

Consumer Protection (Distance Selling) Regulations Cancellation Rights

You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods. In order for us to process your refund, goods will have to be returned to us in their original condition, cost of which will have to be covered by the consumer. If you wish to cancel this contract, you must indicate this in writing or another durable medium such as a letter, email (provide addresses/email addresses by which to cancel) within the cancellation period. You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession.

Failed Delivery Attempts

The courier will require a signature and they cannot leave the shipment unattended. Please ensure that a person over the age of 18 is available to sign for the delivery and has ID to prove their age. Please note that if the courier is unable to deliver as agreed, a charge of £50 will be made.

Important Delivery Dates

At Big Show Fireworks, you can rest assured of receiving your orders for Bonfire Night, Christmas, and New Year's Eve, provided that you order before the specified dates. If you order before midday on the 30th of October, you'll receive your order before Bonfire Night. For Christmas and New Year Deliveries, make sure to place your order before midday on 19th December. Although we can deliver orders placed after these dates to certain addresses, we advise you to check with our staff to avoid any disappointments.

We can guarantee delivery for Bonfire Night, Christmas and New Years Eve if ordered before a set date:

  • Bonfire Night: Order before midday on the 28th of October
  • Christmas and New Year's Eve Orders Order before midday on 19th December

Why is delivery so expensive?

We would like to remind you that fireworks are classed as explosives and therefore cost a bit more to ship compared to other popular goods like clothes, books etc. Fireworks require specialist couriers who hold a special license to be able to do this and charge extra for handling hazardous goods like fireworks. The further away from our distribution center (in Slough, Berkshire) you are, the higher the cost. We do try to subsidize as much of these costs as possible but can only do this so much. We hope you understand.